Thank you for shopping at LuxuryPicks Store. We want you to have the best shopping experience with us. If for any reason you are not completely satisfied with your purchase, we are here to help.
Our 3-Day Free Refund Policy
We offer a 3-day free refund policy. This means you have 3 days after receiving your item to request a refund without any extra charges.
To be eligible:
- The request must be made within 3 days of delivery.
- The item must be in the same condition you received it — unworn, unused, with tags, and in its original packaging.
- You will also need the receipt or proof of purchase.
Returns
If you’d like to start a return:
- Contact us at 📧 [Your Email Address] or via our contact form.
- We will provide you with return instructions and a shipping label if applicable.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Please do not send your purchase back without contacting us first.
Return Shipping
- For returns initiated within our 3-day free refund period, we will cover the return shipping costs.
- If the return is initiated after 3 days, you may be responsible for shipping fees (if accepted).
Refunds
Once your return is approved:
- Your refund will be processed to your original payment method within 5-7 business days.
- Depending on your bank or card issuer, it may take additional time for the refund to reflect on your statement.
Damages and Issues
Please inspect your order upon reception. Contact us immediately if:
- The item is defective or damaged.
- You receive the wrong item.
We will evaluate the issue and make it right by offering a replacement or full refund.
Exceptions / Non-Returnable Items
Certain items cannot be returned, such as:
- Perishable goods (like food, flowers, or plants)
- Custom products (special orders or personalized items)
- Health and personal care goods (for hygiene reasons if opened)
If you have questions about your specific item, please get in touch.